Working in Concierge at Sunrise

Virginia Water -  Concierge

Our Concierge team are often the first, and most important, impression that a prospective resident or family members will have of Sunrise.

When anyone walks into a Sunrise home, the concierge team are there for them. Residents, families or suppliers, they are critical to delivering a great customer experience. As a department, Concierge exists in every home and shares and incorporates best practices to achieve the best possible service.

"The reason I'm here is the powerful connection to our residents to make a real difference to their lives. I feel completely looked after and really valued."

Sally - Lead Concierge at Sunrise of Tettenhall


The team are responsible for delivering the highest quality customer care, ensuring front-of-house is presented to an exacting standard and providing an essential line of communication between residents and their loved ones. 

We offer excellent benefits, from pensions through to discounts at retailers and reward outstanding work through our 'Heart and Soul' awards. Our teams deliver exceptional care, so we care for them.

Sunrise is committed to helping our staff progress and grow, with regular training and supervision, development opportunities and study support. If you work with Sunrise, you'll be encouraged to follow your ambitions and expand your skills too.

Watch: Sally Milligan - Lead Concierge at Sunrise of Tettenhall

Read our recruitment brochure

To find out more about your future at Sunrise, and hear from current staff and residents, please take a look at our interactive recruitment brochure. We've created this brochure to help you to understand our recruitment process and to find out about all the great reasons why Sunrise is a great place to work.

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