Terms and conditions

Resident Agreement 

Click here to view an example of a Resident Agreement (contract). This is subject to change based on personal circumstances and care needs assessment.


20% off respite care promotion

  • Beaconsfield
  • Banstead
  • Bassett
  • Esher
  • Mobberley
  • Purley
  • Solihull
  • Southbourne
  • Weybridge
  • Winchester 

    *20% discount on room rate for respite stays. Offer is available for a minimum of two weeks, moving in before 31st December 2020 and moving out before 31st January 2021. Respite stays are subject to assessment and prices will vary dependent on care required and will include the cost of personal care, accommodation, food and drink including selected snacks, alcoholic drink with your main meal, laundry undertaken on the premises, a range of daily social and well-being activities, house newspapers and magazines, Sky TV and WiFi in communal areas. The following extra items and services are not covered by the offer - professional hairdressing, chiropody, physiotherapy, manicures, chaperone to non-emergency appointments, non-emergency transportation, guest meals, personal Sky TV, ironing services, personal copies of newspapers or magazines, some alcoholic beverages, tray charges for meals taken in room, personal purchases such as stationery, confectionery, alcoholic beverages, particular snacks, special soaps and toiletries, clothing, shoes and slippers, dry cleaning, private telephone line rental and calls.


    Room Clearance

    You can find information, terms & conditions and pricing about our room clearance services provided by Clearabee and Redbox here. 

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